8 Things to Look For When Choosing Your Payment Gateway Provider

Are you planning on launching an e-commerce store? If so, you will have to take care of many different things on a daily basis, including completing your customers’ orders, optimizing your store for search engines, and reading your store’s reviews.

Other than that, you should read more about payment processing tools and decide on your payment gateway provider.

In short, it is a company that is going to be responsible for transferring your customers’ money to your bank account.

Do you want to know how to go about it? If not, do not worry — this article will help you figure it out! Here, you will find a list of things you should be looking for when choosing your payment gateway provider.

Once you are done reading, choosing a great payment gateway provider should get much easier.

Proper Payment Flow

When it comes to choosing your payment gateway provider, proper payment flow is one of the most important things you should be paying attention to.

It is essential for keeping your business functional, especially after it grows.

For instance, you can redirect your customers to a secure and hosted payment page. Alternatively, if your company works as an intermediary between buyers and sellers, you can opt for an escrow system.

That way, the funds will not be transferred to the buyer until you grant the right permissions.

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Your Customers’ Security

The security of your customers is a thing that you should pay special attention to when choosing your payment gateway provider.

You need to ensure that your customers’ personal information is safe and that their money is secure. The best way to do so would be to choose a payment gateway provider who encrypts your customers’ personal information.

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Keep in mind that you might have to pay fees for the services of specific payment gateway providers. Ideally, they should not be too high. The best way to check whether you are getting a great deal is to compare different providers and see what they have to offer.

If the fees of your chosen payment gateway provider are too high in comparison to others, you might want to go for a different one.

Service Agreement Requirements

If you want to run your e-commerce business successfully, you will need to know your payment gateway provider’s service agreement requirements.

Keep in mind that such an agreement is not something that you should just sign and forget about! You will have to follow it to the letter. If you do not, then you might end up facing penalties and have your account terminated.

Easy Checkout on Mobile Devices


On top of choosing a payment gateway provider who encrypts your customers’ information and has low fees, you should pick one who can provide you with an easy checkout on mobile devices.

This way, your customers will be able to complete their orders while on the go.

Easy Integration Process

The other thing that you should do is ensure that the integration process with your chosen payment gateway provider is as easy as possible.

Otherwise, you might end up having to pay someone to set everything up for you, which can be really costly. If your integration process takes too long, it will hurt your business and cause several problems later on.

Fraud Prevention

If you want to ensure that your business is safe from fraudsters, you should choose a payment gateway provider with a great fraud prevention system.

Once you do that, such a system will allow you to see the orders that your customers are trying to complete and check whether these orders are legit. If they are not, your payment gateway provider will immediately notify you.

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24/7 Customer Support

Customer Support

The last thing that you should be on the lookout for is excellent customer support. You never know when an issue might pop up. If you have a question, or if something goes wrong, you want to be able to contact your payment gateway provider as soon as possible.

Consequently, you should ensure that their customer support representatives are available and eager to help you out, twenty-four hours a day, seven days a week.

In Conclusion

If you want to run a successful e-commerce store, you will need to pay attention to many different things.

And choosing the right payment gateway provider is one of the more important ones. Luckily, after reading this article, you should be able to do it quickly and effectively.

Keep in mind that finding the right payment gateway provider might take some time. Try not to rush with your decision, as it can only hurt your company in the long run.

Instead, pay attention to the things we mentioned above and do thorough research before signing the deal. If you do just that, your business will stay up and running for many years to come.

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Avatar of Jonathon Spire
My diverse background started with my computer science degree, and later progressed to building laptops and accessories.And now, for the last 8 years, I have been a social media marketing specialist and business growth consultant.In my spare time I dabble in crypto and various types of automation.
Jonathon Spire

Jonathon Spire

Tech Blogger at Jonathon Spire

My diverse background started with my computer science degree, and later progressed to building laptops and accessories. And now, for the last 7 years, I have been a social media marketing specialist and business growth consultant.

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Jonathon Spire

I blog about a range of tech topics.

For the last 7 years I have been a social media marketing specialist and business growth consultant, so I write about those the most.

Full transparency: I do review a lot of services and I try to do it as objectively as possible; I give honest feedback and only promote services I believe truly work (for which I may or may not receive a commission) – if you are a service owner and you think I have made a mistake then please let me know in the comments section.

– Jon