If you’re managing a business, you already know how important it is to make sure that your employees know what they need to be doing, are safe and healthy while they’re doing it, and are having a pleasant enough time that they don’t want to quit.
An effective onboarding process can help ensure that health and safety standards are followed, that everyone knows what they need to be doing (and how to go about finding answers to any questions that might arise), and that they understand their compensation, workplace benefits, and the procedures and policies that are designed to protect their mental and emotional wellbeing and boost feelings of satisfaction in the workplace.
The following will explore some approaches to the onboarding process that can help facilitate these benefits.
Of course, every business is different, and so you might have additional needs your onboarding process should address. It is crucial that any important health and safety information is shared with your new employees.
It’s also essential to note that staff who work remotely also need to be given workplace safety information. Employers are being found liable for accidents or injuries associated with virtual work, including long-term injuries like carpal tunnel syndrome.
Think about anything that could harm your employees while they work, and ensure that those potential harms are addressed.
Onboarding Software
One of the easiest ways to make sure all the details of the onboarding process are addressed is by using the software.
Software for new hires can give everyone time before their start date to upload, save, and share all necessary documents and information in one easy process.
This can include things like sharing a background check or financial information for receiving payment.
Staff can do this at home using their phone or computer, meaning you’re also saving time on their first day as all this paperwork has already been taken care of.
Make Sure Staff Know Who To Contact If They Have Questions
Human beings are all unique, and so it is quite possible that a new staff member might have a question you didn’t think to include in their starting package. That’s completely okay; it’s bound to happen.
Ensure that all new staff knows who to contact if they have questions and have the contact information for that person. You could even make an onboarding video to cover this.
You also want to make sure that person knows they might be getting messages from newly hired staff and that they’re not going on vacation. This will save your business time and potentially money-costing mistakes.
Introduce Them To Those They’ll Be Working With
Helping your new staff to make internal connections is a crucial part of getting them set up for a pleasant and enjoyable working experience.
Within the first few weeks, they should be meeting colleagues. You can speed up this process by scheduling shorter, virtual coffees with them and a different person each day for the first month or few weeks so that they can get to know people in a casual, friendly setting.
This also increases the chances that your new hire is going to meet someone that they click with and can develop a friendship with. Friendship is a crucial part of enjoying one’s working life and should never be underestimated in importance.
This will build connections that will enrich the experience of your staff and improve employee satisfaction.
Pretty much every company has developed its own lingo or jargon. It’s a great idea to go over these terms with your new hires as soon as possible.
This will help ensure that people aren’t talking about the same things without knowing they’re talking about the same things. It will save time and confusion and generally make your new employees feel like they’re part of the team.
It’s easy to forget if you haven’t switched jobs in a while, but it can be scary. Sometimes people are already nervous and don’t want to ask what someone means because they’re already feeling like the odd one out.
Give A Tour
Don’t underestimate the importance of showing people where things are.
The bathrooms, the kitchen, where the extra pens are kept, where the list of phone numbers they might need is, how to unlock that back door if someone is dropping things off for delivery, etc., all need to be pointed out.
All of this information is crucial for a smooth start, as it will help keep people from spending their first few days lost and wandering around.
The above tips should help you make the onboarding process as painless as possible.
Always make it clear that questions are welcome and ensure that your staff knows how and where to submit anonymous complaints in the event that something makes them uncomfortable or feel unsafe.
Jonathon Spire
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